Our benefits

our guarantees

If the kilim/carpet that you bought doesn’t satisfy you (because of the size, the colors, how it fits into your interior, etc..) you can exchange it for another carpet within 2 weeks.

If you wish to be refunded, you will just have to return it to us within 7 days, provided that the good is in its original condition and that it hasn’t been used. In both cases, return and forwarding fees are at your own expense.

Shipping & Delivery

 Delivery :

All of our kilims & carpets are available. Place an order and your kilim will be sent the next day. Our deliveries are operated in collaboration with:

Transport fees:

Transport is free in France (2 or 3 working days) & Europe (3 or 4 working days) for all purchases. The order is shipped as soon as we receive full payment.

Tracking your order :

After your order has been dispatched, we will provide you with the packing slip so that you can track the delivery on the transporter’s website.

 

Our story