If the kilim/carpet that you bought doesn’t satisfy you (because of the size, the colors, how it fits into your interior, etc..) you can exchange it for another carpet within 2 weeks.
If you wish to be refunded, you will just have to return it to us within 7 days, provided that the good is in its original condition and that it hasn’t been used. In both cases, return and forwarding fees are at your own expense.
All of our kilims & carpets are available. Place an order and your kilim will be sent the next day. Our deliveries are operated in collaboration with:
Transport is free in France (2 or 3 working days) & Europe (3 or 4 working days) for all purchases. The order is shipped as soon as we receive full payment.
Tracking your order :
After your order has been dispatched, we will provide you with the packing slip so that you can track the delivery on the transporter’s website.